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2019 BMW X5 Power Tailgate Struts Weak: Fixes & Costs

By ClearTheCode · Published 2026-05-31 · ~11 min read

Is your 2019 BMW X5 power tailgate struggling or falling? Learn why your power tailgate struts are weak, how to diagnose them, and repair options to restore smooth operation.

At a glance

Difficulty
6/10 — Moderate
Est. repair cost
$100 – $900 (parts + typical shop labor)
OEM tooling
Standard OBD-II scanner and hand tools
Common symptoms
  • Tailgate opens slowly or not fully: The power assist seems diminished
  • and the tailgate might stop short of its usual op
  • Tailgate struggles to close: You might notice the motor working harder than usual
  • or the tailgate requiring a manual pu
  • Tailgate falls unexpectedly when open: This is a significant safety concern. The tailgate may not hold its position and
  • Inconsistent operation: The tailgate might work fine sometimes but struggle at other times

Experiencing a struggle with your 2019 BMW X5's power tailgate? Many owners report their tailgate either refusing to open fully, closing with difficulty, or even falling unexpectedly. This common issue points directly to weakened or failing hydraulic struts, which are essential for the smooth, controlled operation of the power tailgate system. For a luxury SUV like the BMW X5, a fully functional power tailgate is not just a convenience, but an expectation of the premium ownership experience. Addressing this problem promptly not only restores convenience and functionality but also prevents potential safety hazards and further damage to the tailgate mechanism.

What drivers notice on this 2019 BMW X5

When the power tailgate struts on your 2019 BMW X5 begin to fail, the most immediate and noticeable symptom is a significant change in the tailgate's operation. Instead of the smooth, effortless motion you're accustomed to, you might observe a hesitant opening, a struggle to reach the fully open position, or a sudden, uncontrolled descent when attempting to close. This can be alarming and inconvenient, especially when loading or unloading cargo, as the tailgate might not stay open or could even strike you or objects nearby. The once-seamless operation becomes a source of frustration, diminishing the overall driving and ownership experience of your BMW X5.

At a glance: difficulty, repair cost, and diagnostic workflow

  • Difficulty Rating: 6/10 — Moderate
  • Common Symptoms: Tailgate opens slowly or not fully: The power assist seems diminished, and the tailgate might stop short of its usual op; Tailgate struggles to close: You might notice the motor working harder than usual, or the tailgate requiring a manual pu; Tailgate falls unexpectedly when open: This is a significant safety concern. The tailgate may not hold its position and ; Inconsistent operation: The tailgate might work fine sometimes but struggle at other times, especially in varying temper
  • Estimated Repair Cost: $100–$900 (parts + typical shop labor)
  • OEM Tooling Required: Standard OBD-II scanner and hand tools

Diagnostic workflow:

  1. Confirm the symptom on your vehicle.
  2. Scan for stored or pending codes with an OBD-II tool.
  3. Inspect the most common causes in this guide (visual checks first).
  4. Run verification tests before replacing parts.
  5. Repair, clear codes, and verify on a test drive.

Symptoms and warning signs

Recognizing the early signs of weakening power tailgate struts on your 2019 BMW X5 can help you address the issue before it becomes a major problem or a safety hazard. Keep an eye out for these common indicators:

  • Tailgate opens slowly or not fully: The power assist seems diminished, and the tailgate might stop short of its usual open position, requiring manual assistance to fully extend.
  • Tailgate struggles to close: You might notice the motor working harder than usual, or the tailgate requiring a manual push to fully latch, sometimes accompanied by a grinding or straining noise.
  • Tailgate falls unexpectedly when open: This is a significant safety concern. The tailgate may not hold its position and could drop suddenly, posing a risk of injury or damage to cargo.
  • Inconsistent operation: The tailgate might work fine sometimes but struggle at other times, especially in varying temperatures.
  • Chirping, groaning, or grinding noises: Unusual sounds during opening or closing can indicate increased strain on the motor, failing strut components, or worn hinges.
  • Error messages: The iDrive system or instrument cluster may display a warning message such as "Tailgate Malfunction" or "Power Tailgate Restricted."
  • Tailgate doesn't latch properly: The mechanism might not fully engage, leading to a warning light on the dashboard indicating an open tailgate.

Verification: Confirming Weak Struts

Before undertaking any repairs, it's crucial to verify that the power tailgate struts are indeed the root cause of the problem. Here's how you can confirm the issue:

  1. Visual Inspection: Carefully inspect the struts themselves. Look for any signs of hydraulic fluid leaks (oily residue) along the strut shaft or around the seals. Check for any physical damage, bends, or corrosion on the strut rods.
  2. Manual Operation Test: With the power tailgate disabled (consult your owner's manual for how to do this or simply try to manually open/close it), try to manually lift and lower the tailgate. If the struts are weak, you'll notice significant resistance when trying to lift it, or it will feel excessively heavy and difficult to hold in place. A healthy strut should offer firm, consistent resistance throughout its travel.
  3. Listen for Motor Sounds: Pay close attention to the sounds the tailgate motor makes during operation. If the motor sounds strained, whiny, or excessively loud, it could indicate that it's overcompensating for weak struts, or it might be failing itself. However, weak struts often put extra strain on the motor, so it's a secondary indicator.
  4. Check for Fault Codes: While weak struts themselves typically don't trigger specific OBD-II fault codes, related issues within the tailgate's control module or motor can. Use an OBD-II scanner to check for any stored diagnostic trouble codes (DTCs) in the vehicle's body control module or tailgate module. While a code like D90D04 (communication error) might appear, it's often a symptom of the system struggling rather than a direct indicator of strut failure.
  5. Compare to a Healthy X5: If possible, compare the feel and operation of your tailgate to another 2019 BMW X5 with a properly functioning power tailgate. This can provide a clear benchmark for what normal operation should feel like.

Common Causes of Weak Power Tailgate Struts

Several factors contribute to the weakening and eventual failure of power tailgate struts in your 2019 BMW X5:

  • Age and Wear: Like any mechanical component, hydraulic struts have a finite lifespan. Over time, the internal seals can degrade, leading to fluid leaks and a loss of pressure, which reduces their ability to hold weight.
  • Frequent Use: The more often the power tailgate is opened and closed, the faster the struts will wear out. High-volume use, such as for deliveries or large families, accelerates this process.
  • Temperature Extremes: Both very cold and very hot temperatures can affect the performance and longevity of hydraulic struts. Extreme cold can make the fluid thicker and seals stiffer, while extreme heat can cause accelerated degradation of the fluid and seals.
  • Contamination and Damage: Dirt, dust, and other environmental contaminants can get past the seals, scoring the strut rod and leading to leaks. Physical damage to the strut body or rod can also compromise its integrity.
  • Weight Stress: Consistently placing heavy items on the tailgate while it's open, or manually forcing it open/closed against the power assist, can put undue stress on the struts, leading to premature failure.
  • Manufacturing Defects (Less Common): While BMW is known for quality, occasional manufacturing defects in specific batches of parts can lead to earlier-than-expected failure. However, for a 2019 model, age-related wear is more probable.

Diagnosis: Pinpointing the Problem

Accurately diagnosing the problem is key to avoiding unnecessary repairs. While weak struts are common, it's important to rule out other components of the power tailgate system. Here’s a more detailed diagnostic approach:

  1. Isolate the Struts: If your manual test (with power assist disabled) reveals the tailgate is excessively heavy or doesn't stay open, the struts are almost certainly the primary issue. If it feels relatively light but still struggles with power assist, the motor or control module might be at fault.
  2. Inspect Wiring and Connectors: Check the wiring harnesses leading to the tailgate motor and struts (if they are integrated power struts) for any signs of fraying, corrosion, or loose connections. A loose connection can mimic a failing component.
  3. Tailgate Motor Check: If the struts appear healthy, but the tailgate still struggles with power assist, listen closely to the motor. A complete lack of sound, a grinding noise, or a very weak hum could indicate a failing motor. Some advanced diagnostic tools can test motor functionality directly.
  4. Control Module Scan: As mentioned, use an OBD-II scanner to pull any codes from the tailgate module. Specific codes can point to electrical faults, sensor issues, or communication problems within the system. For more detailed information on your specific model, refer to the BMW vehicle hub.
  5. Hinge Inspection: While less common, worn or seized hinges can also impede tailgate movement. Check for excessive play or stiffness in the hinges.

Repair Options and Costs

Once you've confirmed that weak power tailgate struts are the culprit, you have a few repair options:

DIY Replacement

For those comfortable with automotive repairs, replacing the struts yourself can save on labor costs. The process generally involves:

  1. Safety First: Always have a sturdy prop rod or a second person to safely support the tailgate in the open position. Disconnect the vehicle's battery to prevent accidental operation of the power system.
  2. Access: Carefully remove any trim panels necessary to access the strut mounting points.
  3. Removal: Using appropriate tools (often Torx bits), unbolt the old struts from both the tailgate and body mounting points. Be prepared for the tailgate to become very heavy once the struts are removed.
  4. Installation: Install the new struts, ensuring they are correctly oriented and securely bolted. Reconnect any electrical connectors if applicable.
  5. Recalibration: Some power tailgate systems require a simple recalibration procedure after strut replacement, often involving manually cycling the tailgate a few times or performing a reset via the iDrive system or a diagnostic tool. Consult your owner's manual or a repair guide for specific steps.
  • Parts Cost: OEM BMW X5 power tailgate struts can range from $200-$400+ each, meaning $400-$800+ for a pair. Aftermarket options are available from $100-$250+ each, offering significant savings.
  • Tools: Basic hand tools, prop rod.

Professional Repair

If you're not comfortable with DIY, or if the diagnosis points to more complex issues, a professional technician can perform the repair. This ensures proper installation and diagnosis of any underlying problems.

  • Labor Cost: Typically $150-$300, depending on the shop's hourly rate and location.
  • Total Cost: Expect to pay between $300-$900 for parts and labor, depending on the parts chosen (OEM vs. aftermarket) and the shop.

For more general repair guidance and articles, you can browse All repair guides.

Prevention and Maintenance Tips

While strut failure due to age is inevitable, you can take steps to potentially extend their lifespan and ensure smooth operation:

  • Avoid Forcing the Tailgate: Never manually force the power tailgate open or closed against its motor. Let the system do its job.
  • Regular Cleaning: Keep the strut rods clean from dirt, dust, and grime, which can damage seals over time. Wipe them down periodically with a clean, damp cloth.
  • Inspect Regularly: Periodically check the struts for any signs of leaks, damage, or excessive play. Early detection can prevent more significant problems.
  • Avoid Excessive Weight: Do not place heavy objects on the open tailgate, as this puts undue stress on the struts and hinges.
  • Lubrication (if applicable): Some manufacturers recommend light lubrication of hinges and pivot points. Consult your 2019 BMW X5 owner's manual for specific recommendations.

Frequently Asked Questions (FAQ)

Can I drive my 2019 BMW X5 with weak tailgate struts?

While you can technically drive with weak tailgate struts, it's not recommended. The primary concern is safety; an unexpectedly falling tailgate can cause serious injury to you or others, or damage to your vehicle or cargo. It also creates inconvenience and can put additional strain on the tailgate motor, potentially leading to more expensive repairs down the line.

How long do power tailgate struts typically last?

The lifespan of power tailgate struts can vary significantly based on usage, climate, and manufacturing quality. Generally, they are designed to last between 5 to 10 years or 100,000 to 150,000 cycles. However, heavy use or exposure to harsh conditions can shorten this lifespan considerably.

Is this a common issue for the 2019 BMW X5?

Yes, weakened or failing power tailgate struts are a relatively common issue across many vehicle makes and models, including the 2019 BMW X5, as vehicles age. It's a wear-and-tear item, and the constant stress of supporting and moving the heavy tailgate eventually leads to degradation of the hydraulic components.


Please note that this article is intended for informational purposes only and is not a substitute for professional automotive advice or diagnosis from a qualified technician. Always consult with a certified mechanic for specific issues related to your vehicle.

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