Privacy Policy

ClearTheCode (“ClearTheCode,” “we,” “us,” or “our”) operates https://clearthecode.com and related services for users in the United States.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use https://clearthecode.com and related services (the “Service”). It applies to visitors, registered users, shop owners, and buyers in the United States.

We may collect:

• Account data: email, display name, password (stored hashed), date of birth, country, marketing preferences, verification status;
• Shop & commerce data: shop profile, products, orders, shipping addresses, payment metadata from Stripe (we do not store full card numbers);
• User content: comments, questions, reports, creator articles, and support messages;
• Technical data: IP address, browser type, device identifiers, cookies, and analytics events;
• Communications: emails we send (verification, password reset, notifications) and your replies to support@clearthecode.com.

We use personal information to:

• Provide, secure, and improve the Service;
• Authenticate users and enforce our Terms (including email verification);
• Process orders and shop payouts through payment processors;
• Send transactional email and, if you opt in, marketing about ClearTheCode;
• Moderate content and investigate abuse or legal requests;
• Comply with law and protect our rights and users’ safety.

We may share information with:

• Service providers (hosting, database, email, analytics, AI moderation, Stripe) under contracts that limit use to providing services to us;
• Shop operators when you follow a shop, purchase merchandise, or interact with their content (e.g., order fulfillment);
• Other users when you post public comments, shop pages, or creator guides;
• Legal and safety recipients when required by law, subpoena, or to prevent fraud or harm.

We do not sell your personal information for money. We may use aggregated or de-identified data for analytics.

We use cookies and similar technologies for session management, preferences, and Google Analytics (measurement ID configured in our environment). You can control cookies through browser settings; disabling cookies may limit some features.

We retain account and transaction records as long as needed to operate the Service, meet legal obligations, resolve disputes, and enforce agreements. Support inquiries and logs may be kept for a reasonable period. You may request deletion subject to exceptions (e.g., open orders or legal holds).

We use industry-standard measures such as TLS encryption in transit, hashed passwords, and access controls on production systems. No method of transmission or storage is 100% secure; use a strong unique password for your account.

You may:

• Update account information in your profile;
• Opt out of marketing email via unsubscribe links;
• Request access, correction, or deletion by emailing support@clearthecode.com;
• Close your account (subject to retention described above).

California residents (CCPA/CPRA): You may have rights to know, delete, and correct personal information, and to opt out of certain sharing. We do not sell personal information as defined by California law. To exercise rights, contact us with “California Privacy Request” in the subject line. We will not discriminate against you for exercising these rights.

Residents of other states with privacy laws (e.g., Virginia, Colorado) may have similar rights; contact us for applicable requests.

The Service is not directed to anyone under 18. We do not knowingly collect data from children. If you believe a minor has registered, contact us and we will delete the account.

We operate primarily for users in the United States. If you access the Service from elsewhere, you do so at your own initiative and are responsible for local law compliance.

We may update this Privacy Policy. The “Last updated” date at the top will change. Material changes may be communicated by email or site notice where appropriate.

ClearTheCode — Privacy
support@clearthecode.com
https://clearthecode.com/privacy
State of Michigan, USA