2017 Ford Explorer Liftgate Not Opening: Diagnosis & Fixes

Experiencing a power liftgate failure on your 2017 Ford Explorer can be incredibly frustrating. Whether it's completely unresponsive, opens only partially, or refuses to close, a non-functional liftgate severely impacts the convenience and utility of your SUV. This common issue can stem from various sources, from simple electrical problems to more complex mechanical or module failures. Understanding the symptoms and knowing how to approach the diagnosis can save you time and help restore full functionality to your vehicle. This guide will walk you through the common issues, diagnostic steps, and potential fixes for a 2017 Ford Explorer liftgate not opening.

What drivers notice on this 2017 Ford Explorer

Drivers of the 2017 Ford Explorer often report a range of issues when their power liftgate begins to malfunction. The most immediate and noticeable problem is the liftgate failing to operate as expected, regardless of whether they're using the key fob, the interior dashboard button, or the exterior release handle. This can mean being unable to access the cargo area, struggling with a heavy liftgate that won't stay open on its own, or even having the liftgate suddenly drop. For families, contractors, or anyone regularly using their cargo space, this inconvenience quickly escalates into a significant hassle, impacting everything from grocery runs to road trips. The inability to secure the cargo area properly can also pose a safety concern, particularly if the liftgate opens unexpectedly or fails to latch.

At a glance: difficulty, repair cost, and diagnostic workflow

• Difficulty Rating: 6/10 — Moderate
• Common Symptoms: The power liftgate fails to open or close completely from any control (key fob, interior button, exterior handle).; The liftgate opens partway and then stops, sometimes accompanied by an audible click, groan, or whirring sound from the ; It attempts to close but reopens immediately, often indicating an obstruction, a faulty sensor, or a programming issue.; Grinding, whirring, or clicking noises are heard from the liftgate area, but no movement occurs, suggesting a motor or g
• Estimated Repair Cost: $100–$900 (parts + typical shop labor)
• OEM Tooling Required: Standard OBD-II scanner and hand tools

Diagnostic workflow:

1. Confirm the symptom on your vehicle.
2. Scan for stored or pending codes with an OBD-II tool.
3. Inspect the most common causes in this guide (visual checks first).
4. Run verification tests before replacing parts.
5. Repair, clear codes, and verify on a test drive.

Symptoms and warning signs

When your 2017 Ford Explorer liftgate isn't opening or closing correctly, you might observe several distinct symptoms:

• The power liftgate fails to open or close completely from any control (key fob, interior button, exterior handle).
• The liftgate opens partway and then stops, sometimes accompanied by an audible click, groan, or whirring sound from the motor or actuators.
• It attempts to close but reopens immediately, often indicating an obstruction, a faulty sensor, or a programming issue.
• Grinding, whirring, or clicking noises are heard from the liftgate area, but no movement occurs, suggesting a motor or gear failure.
• The liftgate operates much slower than usual or inconsistently, sometimes struggling to lift itself fully.
• The liftgate may sag or not hold its position when manually lifted, indicating weak or failing gas struts or power actuators.
• The liftgate may not latch securely, leading to a

Related pages

• All repair guides
• Browse vehicles
• Browse OBD-II codes
• Ford vehicle hub
• Explorer model hub

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This guide is not a substitute for OEM service procedures; use a qualified technician for safety-critical repairs.

Frequently asked questions

How urgent is this problem?

If symptoms are worsening or safety systems are affected, diagnose soon; minor issues can often wait for a scheduled service visit.

Can I drive with this issue?

Short trips may be acceptable for some faults, but stop driving if you notice overheating, loss of braking, steering problems, or strong fuel smells.

Do I need a dealer scan tool?

A basic OBD-II scanner helps confirm codes; some steps still need visual checks and meter tests described above.

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