2022 NSX Type S Infotainment System Freezing/Unresponsive

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Mike T. · rep 0 · May 26, 3:59 AM · 1 replies · solved · Question

Vehicle: 2022 Acura NSX Type S

I'm having some frustrating issues with the infotainment system in my 2022 Acura NSX Type S. It keeps freezing up, becoming completely unresponsive to touch, and sometimes the screen just goes black for a few seconds before restarting itself. This happens intermittently, but it's becoming more frequent.

It makes using navigation or Apple CarPlay impossible. I've tried restarting the car, but the problem persists. Is this a known software glitch for the 2016-2026 NSX models, especially the Type S? What steps can I take to troubleshoot this?

It's a premium car, and this kind of tech issue is really disappointing.

✓ Accepted solution

ClearTheCode Admin

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ClearTheCode admin answer:

Infotainment system freezing and unresponsiveness in your 2022 Acura NSX Type S can be incredibly frustrating. While the NSX's system might not be the most cutting-edge compared to some newer vehicles, it should certainly be reliable. These issues are typically software-related, but can sometimes point to hardware problems.

Here's how to approach this:

  1. Soft Reset the System: Try performing a soft reset of the infotainment system. The method can vary slightly, but often involves holding down the audio power button for about 5-10 seconds until the system reboots. Check your owner's manual for the specific procedure for your 2022 model.
  2. Check for Software Updates: Visit your Acura dealership or check the official Acura owner's portal (if available for infotainment updates) to see if there are any pending software updates for your infotainment system. Bug fixes are frequently released to address such glitches.
  3. Disconnect Phone/USB Devices: Temporarily disconnect any connected phones, USB drives, or other external devices. A corrupted file or a faulty device can sometimes cause the system to crash.
  4. Causes: The most common causes are software bugs, corrupted system files, or an overloaded processor. Less commonly, it could be a failing head unit (the main infotainment module) or a loose electrical connection.
  5. When to See a Shop: If a soft reset and checking for updates don't resolve the issue, or if the problem becomes constant, it's time to visit an Acura dealership. They can perform a deeper diagnostic scan, check for internal system fault codes (which may not trigger a typical OBD-II engine light), and determine if a software re-flash or a hardware replacement of the head unit is necessary. This is especially important for a newer 2022 model still under warranty.