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Apple CarPlay Freezing and Screen Lag on 2022 NSX

0

Mike T. · rep 0 · May 26, 3:36 AM · 1 replies · solved · Question

Vehicle: 2022 Acura NSX

My 2022 Acura NSX's infotainment system has been acting up quite a bit lately. Specifically, Apple CarPlay frequently disconnects or freezes mid-drive, and the screen itself often lags significantly when I'm trying to navigate through menus or use the built-in navigation.

I've tried restarting the car multiple times, and it sometimes helps temporarily, but the issues always return. I've also tried different lightning cables for CarPlay. It's really frustrating, especially for a car of this caliber.

Are there any known software updates or fixes for these infotainment glitches on the 2022 NSX? Or is this something I need to take to the dealership?

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 26, 3:36 AM

0

ClearTheCode admin answer:

Infotainment glitches like Apple CarPlay freezing and screen lag, even in a high-end vehicle like your 2022 Acura NSX, are not uncommon and can often be resolved. These issues are typically software-related or connectivity problems rather than a major hardware fault.

  1. Troubleshooting Steps you can try:
    • Software Update: Check if your NSX's infotainment system has any pending software updates. Dealerships can often perform these, or sometimes they are available over-the-air. System updates frequently address bugs and improve stability.
    • Hard Reset: Try performing a hard reset of the infotainment system. This is usually done by holding down the audio system's power button for an extended period (e.g., 5-10 seconds) until the system reboots. Consult your owner's manual for the exact procedure.
    • Test with Another Phone/Cable: While you've tried different cables, also try connecting a different iPhone to see if the issue persists. This helps rule out a problem with your specific phone or its iOS version.
    • Check Phone Settings: Ensure your iPhone's iOS is up to date and that CarPlay settings (e.g., Siri enabled, 'Allow CarPlay While Locked') are correctly configured.
    • Clear Bluetooth/Wi-Fi Connections: Sometimes, old or corrupted Bluetooth/Wi-Fi connections can interfere. Try deleting your phone's connection from the car and reconnecting it from scratch.
  2. OBD Codes: Infotainment issues rarely trigger standard OBD-II powertrain codes. However, the dealership's diagnostic tools can often access specific communication or module-related codes within the infotainment system (e.g., B-series or U-series codes).
  3. When to See a Shop:
    • If the issue persists after trying the above troubleshooting steps, it's best to schedule an appointment with your Acura dealership.
    • They can perform a deeper diagnostic scan, check for any technical service bulletins (TSBs) related to your specific model year's infotainment system, and apply any necessary software updates or perform hardware diagnostics if required. It's important to describe the issue thoroughly, including when it occurs and what you've already tried.
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