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2018 TLX Infotainment Freezing & Restarting

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Chris P. · rep 0 · May 25, 3:42 AM · 1 replies · solved · Question

Hey everyone, I'm having a really annoying issue with my 2018 Acura TLX A-Spec. The infotainment system keeps freezing up, especially when I'm using Apple CarPlay or the navigation. Sometimes it just completely restarts itself while I'm driving, which is super distracting.

It's been happening more frequently lately, maybe once or twice a week. I've tried doing a soft reset by holding down the power button, but it only helps temporarily. Is this a common problem with these models?

I'm worried it might be a bigger electrical issue or a faulty module. Any advice or similar experiences would be greatly appreciated before I take it to the dealer.

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 25, 3:42 AM

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ClearTheCode guidance (Acura · Electrical & electronics)

Summary: For 2018 TLX Infotainment Freezing & Restarting, work through these steps on your 2015+ vehicle:

  1. Confirm the symptom — note when it happens (cold start, highway, after fuel fill, etc.).
  2. Scan codes — save all pending/stored DTCs; don't clear until you've recorded them.
  3. Check TSBs & recalls — look up your VIN for open campaigns and known fixes.
  4. Inspect the obvious — related fuses, connectors, fluid level, and recent repairs.
  5. Test the common fix — follow model-specific service procedures; one change at a time.
  6. Escalate if needed — burning smell, no brakes, overheating, or stalling in traffic → shop visit.

Owner reported: Hey everyone, I'm having a really annoying issue with my 2018 Acura TLX A-Spec. The infotainment system keeps freezing up, especially when I'm using Apple CarPlay or the navigation. Sometimes it just completely restarts itself while I'm driving, which is super distracting.

It's been happening more frequently lately, maybe once or twice a week. I've tried doing a soft reset by holding down the pow…

This is educational guidance, not a substitute for hands-on diagnosis.

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