Harsh Shifting in my 2019 Dodge Journey - Transmission Issues?

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Mike T. · rep 0 · May 25, 4:19 AM · 1 replies · solved · Question

Vehicle: 2019 Dodge Journey Crossroad

Hello everyone, I'm experiencing some concerning transmission behavior in my 2019 Dodge Journey Crossroad with about 60,000 miles. Lately, I've noticed harsh shifts, especially from 1st to 2nd gear, and sometimes there's a noticeable delay in engagement when I put it into drive or reverse. It feels like the car lurches a bit.

I've kept up with regular maintenance, but I'm worried this might be a sign of a major transmission problem. I know the Journey isn't exactly known for its bulletproof reliability, but I didn't expect transmission issues this soon. The fluid level looks okay from what I can tell, but I'm not sure what else to check.

Has anyone else with a 2019 Journey or similar model year experienced this? What was the cause, and what was the fix? I'm trying to get an idea of whether this is something minor or if I should brace myself for a costly repair.

✓ Accepted solution

ClearTheCode Admin

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ClearTheCode admin answer:

Harsh shifting and delayed engagement in your 2019 Dodge Journey Crossroad are indeed concerning symptoms that often point to underlying transmission issues. While the Journey's transmission (often a 4-speed or 6-speed automatic) isn't universally praised for its longevity, these problems can sometimes be resolved without a full transmission replacement.

Here are common causes and steps to consider:

  1. Transmission Fluid Condition and Level: Even if the level 'looks okay,' the fluid's condition is crucial. Old, burnt, or contaminated transmission fluid can lead to poor shifting. Dodge/FCA vehicles often have specific fluid requirements (e.g., ATF+4). Ensure the fluid is clean, bright red, and at the correct level when the transmission is warm and the engine is running (check your owner's manual for the precise procedure).
  2. Transmission Solenoids: The solenoids within the transmission's valve body control fluid flow to engage different gears. If a solenoid is sticking or failing, it can cause harsh shifts or delays. This might trigger a diagnostic trouble code (DTC) related to transmission performance (e.g., P0700 series codes).
  3. Valve Body Issues: The valve body is the 'brain' of the automatic transmission, directing fluid pressure to the clutches and bands. Wear or blockages in the valve body can lead to erratic shifting.
  4. Software/Firmware Updates: Sometimes, transmission control module (TCM) software can become corrupted or have bugs that cause shifting issues. A dealership can check for and apply any available software updates or perform a 'quick learn' procedure to reset the transmission's adaptive learning.
  5. Internal Transmission Wear: In some cases, the problem could be due to internal wear of clutches, bands, or other hard parts. This is typically a more severe and costly repair.

When to See a Shop: Given the nature of transmission problems, it's highly recommended to have your Journey professionally diagnosed by a qualified transmission specialist or a Dodge dealership. They can:

  • Perform a thorough diagnostic scan for transmission-specific codes.
  • Check for any Technical Service Bulletins (TSBs) related to transmission performance for your 2019 Journey.
  • Inspect the transmission fluid more thoroughly and potentially drop the pan to check for metal shavings.
  • Perform pressure tests and other diagnostics to pinpoint the exact failure. Addressing these issues early can often prevent more extensive and expensive damage down the line.