Vehicle: 2020 Ford Escape Titanium
Hi all, I'm having a really annoying issue with the rearview camera on my 2020 Ford Escape Titanium. It's been acting up for a few weeks now. Sometimes when I put it in reverse, the screen just stays black. Other times, it comes on but it's super distorted, like a wavy, pixelated mess, or it flickers on and off rapidly. It's totally unreliable and makes parking a nightmare.
I've tried a few things already. I cleaned the camera lens on the tailgate thoroughly, but that didn't help. I also went into the infotainment settings to see if there was a reset option, but couldn't find anything specific for the camera. I even tried doing a soft reboot of the SYNC system by holding down the power and seek forward buttons, and while that fixed other SYNC glitches in the past, it didn't do anything for the camera.
Is this a common problem with these Escapes? Could it be a loose wire, or is the camera itself failing? Any advice on what I should check next?