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2022 Honda Pilot - Harsh Shifting and Jerking in Lower Gears

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Mike T. · rep 0 · May 25, 1:46 AM · 1 replies · solved · Question

Vehicle: 2022 Honda Pilot Touring

Hello, I'm having some issues with my 2022 Honda Pilot Touring, which has about 30,000 miles. Lately, the transmission has been shifting very harshly, especially in the lower gears (1st to 2nd, 2nd to 3rd). It often feels like a significant jerk, and sometimes there's a delay before it finally engages the next gear. It's most noticeable when the engine is cold, but it can happen even after driving for a while.

There are no warning lights on the dash, but this behavior is definitely not normal. I'm concerned about the longevity of the transmission. Is this a known issue with the 9-speed automatic in these Pilots, or could it be something else? Any advice on what to check or what to tell the dealership?

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 25, 1:46 AM

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ClearTheCode admin answer:

Harsh shifting and jerking in a relatively new 2022 Honda Pilot, especially with the 9-speed automatic transmission, is a concern that should be addressed promptly. While some characteristics of a multi-speed automatic can feel different, consistent harshness is not normal.

  1. Known 9-Speed Automatic Characteristics: The ZF-sourced 9-speed automatic transmission (used in various Honda models, including the Pilot) has had a history of mixed reviews regarding its shift quality. Some owners report quirky behavior, especially when cold or at low speeds. However, consistent harsh jerking indicates a potential problem.

  2. Potential Causes:

    • Transmission Fluid Issues: Low transmission fluid, incorrect fluid type, or degraded fluid can cause shifting problems. Even if your mileage is low, it's worth checking.
    • Software/ECU Glitch: The transmission's shift logic is controlled by the vehicle's computer (ECU and TCU - Transmission Control Unit). Sometimes, a software glitch or an unlearned adaptation can cause erratic shifting. Honda often releases software updates to address these issues.
    • Transmission Solenoid Problems: Solenoids control the flow of transmission fluid to engage gears. A faulty or sticking solenoid can lead to delayed or harsh shifts.
    • Internal Transmission Wear: While less likely at 30,000 miles, internal wear on clutch packs or other components could manifest as harsh shifting. This would typically be accompanied by other symptoms like slipping or strange noises.

  3. Troubleshooting Steps (Limited for owner):

    • Check Transmission Fluid (if accessible): Consult your owner's manual for the correct procedure. Note that many modern transmissions are sealed units, and checking fluid requires specific tools or a professional.
    • Note Conditions: Pay close attention to when the harsh shifts occur (e.g., engine cold/warm, specific gears, uphill/downhill, light/heavy acceleration). This information is crucial for the technician.
    • Document: Keep a log of dates, mileage, and specific symptoms. This helps establish a pattern for the dealership.

  4. When to See a Shop: Given that this is a 2022 model, it's very likely still under warranty. You should take your Pilot to a Honda dealership immediately. Explain the symptoms clearly and provide any documentation you've collected. Insist on a thorough diagnosis. They will typically:

    • Check for any stored trouble codes (even if no check engine light is on).
    • Check transmission fluid level and condition.
    • Check for any available software updates for the transmission control module.
    • Perform road tests and potentially advanced diagnostics to pinpoint the issue. Do not delay, as transmission problems can worsen quickly.
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