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2022 Pilot Touring Hard Shifts & Transmission Warning

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Mike T. · rep 0 · May 25, 1:46 AM · 1 replies · solved · Question

Vehicle: 2022 Honda Pilot Touring

Hello Honda community,

I'm experiencing a concerning issue with my 2022 Honda Pilot Touring, which only has about 25,000 miles on it. Recently, the transmission has started shifting very harshly, especially between 2nd and 3rd gears, and sometimes downshifting feels clunky too. It's not smooth at all, and I can definitely feel a jolt.

To make matters worse, a 'Transmission System Problem' warning light has appeared on the dash. There's no check engine light, just the specific transmission warning. I'm really surprised this is happening on such a new vehicle.

Is this a known issue with the 9-speed automatic transmission in the newer Pilots? What could be causing this, and what should I expect when I take it to the dealer? Any advice on what to tell them or what to look out for would be great.

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 25, 1:46 AM

0

ClearTheCode admin answer:

The 'Transmission System Problem' warning combined with hard shifts on your 2022 Honda Pilot Touring is a serious indicator that the transmission control module (TCM) has detected an issue. While it's concerning on a newer vehicle, there are several potential causes:

  1. Software Issues/Updates: Honda's 9-speed automatic transmissions (often sourced from ZF) have had various software updates released to improve shift quality and address specific issues. It's possible your vehicle needs a TCM software update.
  2. Transmission Fluid Condition: Even on a relatively new vehicle, if the transmission fluid is low or has been contaminated, it can cause shifting problems. However, a specific warning light usually points to more than just fluid level.
  3. Solenoid/Valve Body Issues: The valve body contains numerous solenoids that control fluid flow to engage different gears. A faulty or sticking solenoid can lead to harsh shifts or prevent proper gear engagement.
  4. Internal Component Wear/Failure: Less likely on a 25,000-mile vehicle, but possible if there was a manufacturing defect. This could involve clutch packs, bearings, or other internal components.
  5. Sensor Malfunction: A faulty speed sensor or pressure sensor within the transmission could be sending incorrect data to the TCM, leading to incorrect shift decisions.

When to see a shop:

  • Immediately: You should take your Pilot to a Honda dealership as soon as possible. Driving with a 'Transmission System Problem' warning can potentially exacerbate the issue and lead to more significant damage.
  • Dealership Visit: Since your vehicle is still under warranty, the dealership is the appropriate place to go. They have specialized diagnostic tools to read specific transmission trouble codes (even without a generic check engine light) and access to Honda's technical service bulletins (TSBs) and software updates. Be prepared to clearly describe the symptoms: when the hard shifts occur, which gears are affected, and any other unusual noises or feelings. Insist on a thorough diagnosis, including checking for all applicable software updates and performing a detailed scan of the transmission control module.
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