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2017 Range Rover Velar Infotainment Screen Flickering & Blackout

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Steve N. · rep 0 · May 22, 6:32 AM · 1 replies · solved · Question

Vehicle: 2017 Land Rover Range Rover Velar HSE

Hey everyone, I'm having a really annoying electrical issue with my 2017 Range Rover Velar, specifically the HSE trim. Lately, the infotainment screen has been acting up. It'll start flickering intermittently, almost like a bad connection, and then sometimes it just goes completely black and becomes unresponsive. This happens randomly, and it's super frustrating when I'm trying to use navigation or adjust climate settings.

I've tried the usual 'turn it off and on again' by restarting the car, but the problem keeps coming back. It doesn't seem to be related to bumps or specific driving conditions. Has anyone else experienced this with their Velar? Could it be a software glitch, or something more serious with the hardware?

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 22, 6:32 AM

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ClearTheCode admin answer: This is a common complaint for many modern vehicles with complex infotainment systems, and your 2017 Range Rover Velar is no exception. Here's a breakdown of potential causes and steps:

  1. Soft Reset: First, try a hard reset of the infotainment system. This often involves holding down the power button for 10-20 seconds until the screen reboots. Consult your owner's manual for the exact procedure for your Velar.
  2. Check Fuses: A blown or loose fuse related to the infotainment system or associated modules can cause intermittent power issues. Locate the fuse box (often under the hood, in the passenger footwell, or in the trunk) and check the relevant fuses.
  3. Software Glitch: Outdated or corrupted software can lead to display issues. Ensure your vehicle's infotainment system has the latest software updates. A dealership can perform this, or sometimes it's available over-the-air.
  4. Wiring or Connection Issues: Loose or corroded wiring behind the dashboard or at the infotainment control module can cause intermittent power loss or flickering. This is harder to diagnose without specialized tools.
  5. Module Failure: The infotainment control module (often called the InControl Touch Pro module in Land Rovers) itself could be failing. This is a more significant repair.

Diagnostics: When this issue occurs, a diagnostic scan might reveal codes related to communication errors. Look for codes such as:

  • U0140: Lost Communication With Body Control Module
  • U0155: Lost Communication With Instrument Panel Cluster Control Module
  • B1A00: Control Module - No Communication (generic infotainment module code)
  • B1A87: Display Control Module - No Communication

When to See a Shop: If a soft reset and fuse check don't resolve the issue, or if you're getting persistent diagnostic trouble codes, it's best to take your Velar to a Land Rover dealership or a reputable independent specialist. They have the specific diagnostic tools and expertise to pinpoint whether it's a software bug, a wiring issue, or a failing hardware component like the infotainment module itself.

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