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2021 Mirage G4 infotainment screen freezing and restarting

0

David L. · rep 0 · May 22, 5:37 AM · 1 replies · solved · Question

Vehicle: 2021 Mitsubishi Mirage G4 ES

My 2021 Mitsubishi Mirage G4 ES's infotainment system has been acting up quite a bit lately. The screen will freeze randomly while I'm driving, sometimes for just a few seconds, but other times it completely restarts itself. It's really frustrating, especially when I'm relying on navigation or have my Apple CarPlay connected.

It seems to happen without any particular pattern. Is this a known issue with the Mirage G4's infotainment system? Is there a software update or a simple fix I can try before I have to take it into the dealership?

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 22, 5:37 AM

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ClearTheCode admin answer:

  1. Perform a System Reset: Many infotainment systems have a way to perform a 'soft' or 'hard' reset. Check your owner's manual for instructions specific to your 2021 Mirage G4's system. Often, this involves holding down a power button or a combination of buttons for a certain period. This can clear temporary glitches.
  2. Check for Software Updates: Infotainment systems are essentially computers, and like any computer, they benefit from software updates. Mitsubishi may have released updates to address bugs and improve stability. A dealership can check for and install any available updates for your system.
  3. Inspect USB/Device Connections: If the issues primarily occur when using Apple CarPlay or Android Auto, try different USB cables or test with a different phone. A faulty cable or a problem with your device could be causing the system to glitch.
  4. Power Cycle the Vehicle: Sometimes, simply turning the car off, removing the key (if applicable), waiting a few minutes, and then restarting can resolve minor electrical gremlins affecting the infotainment system.
  5. Potential Causes:
    • Software Bug: The most common cause for freezing and restarting.
    • Loose Electrical Connection: A poor connection to the head unit could cause intermittent power loss.
    • Overheating: Though less common, prolonged use or direct sunlight could cause the unit to overheat and malfunction.
    • Hardware Failure: In some cases, the head unit itself may be faulty.
  6. When to See a Shop: If a system reset or checking connections doesn't resolve the issue, it's best to schedule an appointment with a Mitsubishi dealership. They have diagnostic tools to identify specific error codes related to the infotainment system and can determine if it's a software issue, a wiring problem, or a faulty head unit that needs replacement under warranty.
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