The largest online repair guide library for every car

About us
Contact support
FAQ
Sign up
Sign in

2017 Model X Air Suspension Malfunction - Not Leveling

0

Dan C. · rep 0 · May 22, 5:23 AM · 1 replies · solved · Question

Vehicle: 2017 Tesla Model X 90D

Hey everyone,

My 2017 Tesla Model X 90D is giving me a "Service Air Suspension" alert, and it's definitely not leveling correctly. The front seems to be sitting lower than usual, and sometimes one side looks noticeably lower than the other. It's making the ride quite bumpy and unstable.

I've tried restarting the car and checking the settings, but the issue persists. I'm worried about driving it like this, especially on the highway. Has anyone experienced this with their Model X? What was the cause and the typical repair for this kind of problem?

Any insights would be greatly appreciated before I take it in for service.

✓ Accepted solution

ClearTheCode Admin

ClearTheCode Team · rep 0 · May 22, 5:23 AM

0

ClearTheCode admin answer:

A "Service Air Suspension" alert and uneven leveling on your 2017 Tesla Model X 90D indicate a problem with the sophisticated air suspension system. This is a critical system for ride quality and safety. Here are the common causes and what to do:

  1. Common Causes of Air Suspension Malfunction:

    • Air Spring Leaks: The air springs (often called air bags or air struts) can develop leaks over time, especially in older models. A leak will cause that corner or axle to sag as air escapes.
    • Air Compressor Failure: The air compressor is responsible for pumping air into the system to adjust ride height. If it fails or becomes weak, it won't be able to maintain pressure, leading to sagging or the inability to raise the vehicle.
    • Height Sensors: The system relies on height sensors at each wheel to determine the vehicle's level. A faulty sensor can send incorrect readings, causing the system to misadjust or fail to level.
    • Air Lines/Valves: Leaks in the air lines or issues with the distribution block/valves that control air flow to each spring can also cause uneven leveling.
    • Software Glitch: Less common, but sometimes a software issue can temporarily affect the system. A full power cycle (not just a screen reboot) might resolve it, but usually, a persistent alert indicates a hardware fault.

  2. When to See a Shop:

    • Immediately: Driving with a malfunctioning air suspension can be dangerous. It compromises handling, stability, and potentially tire wear. Schedule service with Tesla or a specialized EV repair shop immediately. Do not drive long distances or at high speeds.
    • Diagnostics: Tesla's diagnostic system will log specific fault codes related to the air suspension (e.g., pressure sensor faults, compressor faults, height sensor errors). A technician will use these codes, along with visual inspection and pressure tests, to pinpoint the exact component that has failed. Generic OBD-II scanners typically won't access these specific Tesla system codes.
Menu

Help & account